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Copyprint is ISO 9001:2000 accredited by the BVQI. ISO 9001:2000 is based on eight quality management principles
which are all fundamental to good business practice:
Customer focus: organizations depends on their customers, and therefore need
to shape activities around the fulfilment of market need
Leadership: is needed to provide unity of purpose and direction
Process approach: to achieve organizational objectives, resources and activities
need to be managed as processes, with an understanding of
how the outputs of one process affects the inputs to another
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System approach to management: the effectiveness and efficiency of the organization depends
on a systemised approach to work activities
Continual improvement: adopting
this as a part of everyday culture is a key objective for
an organization
Fact based decision-making: effective decisions are based on the logical and intuitive
analysis of data and factual information
Mutually beneficial supplier relationships: such relationships will enhance the ability to create value |